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If the item does not arrive defective or damaged, we have a no refund policy unless you purchase Seel Return Assurance. If the item doesn't fit and you need to exchange it for the same item in a different size please e-email firstname.lastname@example.org. You have 30 days to initiate an exchange.You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund for eligible items. If Seel Return Assurance is not purchased for eligible items in your order, then your order is subject to the standard return policy. You can learn more about Seel Return Assurance and the Seel Return Assurance policy and return process here. You must follow these instructions to qualify if you purchase Seel Return Assurance for eligible items.