RETURN POLICY
Yes. Return within 15 days for a refund.
(new policy from 02/14/24)
The return label fee is deducted from the credit issued or you can ship to us using your own label.
A 10% restock fee applies.
US: Return labels are available under request here or by e-mailing cs@harmoniany.com, return shipping fees will be deducted from the refund amount, the flat rate is $10.
International: We don't provide a label for international returns. Please ship to:
11 Broadway Ste 853
New York- NY 10004 USA
Duties and shipping fees are not refundable
Please allow 7 days for the return to be processed and to receive the return confirmation email. The refund will show on your next bank statement.
We reserve the right to deny a return, to qualify for a refund, the item must be in a resalable condition, which means it must be unused, unwashed, and free of any scent. If your refund is denied, you'll need to pay for a new return label so we can send the item back to you. However, if you don't pay the fee within 15 days, we'll consider the product abandoned.
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Sale and Sample Sale items are non refundable and can be returned for a gift card valid for 1 year.