We now accept returns for orders placed after June 6th 2023.Â
You're allowed to initiate a return within 14 days of your purchase. Â
Notice a 10% restocking fee is charged on each returned product for a refund.
US: Return labels are available under request here or by emailing cs@harmoniany.com, return shipping fees will be deducted from the refund amount.Â
International: Â We don't provide label for international returns. Please ship toÂ
40 Wall st ste 2913 New York- NY 10005 USAÂ
Please allow 7 days for the return to be processed and to receive the return confirmation email. The refund will show on your next bank statement.
We reserve the right to deny a return, to qualify for a refund, the item must be in a resalable condition, which means it must be unused, unwashed, and free of any scent. If your refund is denied, you'll need to pay for a new return label so we can send the item back to you. However, if you don't pay the fee within 15 days, we'll consider the product abandoned.
For orders before June 6th 2023.Â
Gift cards are sent to the email address on the original order and are valid for 2 years.
Exchanges are available within 30 days of the purchase if the item is unused, unwashed, without perfume and in resalable conditions.Â
No restocking fees on exchanges.Â
Store credit is issued so a new order can be placed within 30 days.