US: Return labels are available under request
here or by e-mailing
cs@harmoniany.com, return shipping fees will be deducted from the refund amount, the flat rate is $10.Ā
Ā
International: We don't provide a label for international returns. Please ship to:
Ā 11 Broadway Ā Ste 853
Ā New York- NY 10004 USAĀ
Ā
Duties and shipping fees are not refundable
Ā
Please allow 7 days for the return to be processed and to receive the return confirmation email. The refund will show on your next bank statement.Ā
Ā
We reserve the right to deny a return, to qualify for a refund, the item must be in a resalable condition, which means it must be unused, unwashed, and free of any scent. If your refund is denied, you'll need to pay for a new return label so we can send the item back to you. However, if you don't pay the fee within 15 days, we'll consider the product abandoned. Ā Ā Ā
-
Sale and Sample Sale items are non refundable and can be returned for a gift card valid for 1 year.