The return label fee is deducted from the credit issued or you can ship to us using your own label.
A 10% restock fee applies.
US: Return labels are available under request here or by e-mailing email@example.com, return shipping fees will be deducted from the refund amount, the flat rate is $10.
International: We don't provide a label for international returns. Please ship to:
11 Broadway Ste 853
New York- NY 10004 USA
Duties and shipping fees are not refundable
Please allow 7 days for the return to be processed and to receive the return confirmation email. The refund will show on your next bank statement.
We reserve the right to deny a return, to qualify for a refund, the item must be in a resalable condition, which means it must be unused, unwashed, and free of any scent. If your refund is denied, you'll need to pay for a new return label so we can send the item back to you. However, if you don't pay the fee within 15 days, we'll consider the product abandoned.
Sale and Sample Sale items are non refundable and can be returned for a gift card valid for 1 year.